Privacy Policy

AnchorPoint Consulting

Last updated: 23 October 2026

1. Introduction

Anchorpoint Consulting Ltd respects your privacy and is committed to handling personal information responsibly, securely and transparently.

This Privacy Policy explains how we collect, use, store and share personal information when you visit www.anchorpointconsulting.org, contact us or engage our professional services.

For the processing described in this policy, Anchorpoint Consulting Ltd is generally the data controller.

2. Who We Are

Anchorpoint Consulting Ltd

Registered in England and Wales
Company number: 15888747

Registered office:
6 All Saints Close
Boroughbridge, York
England, YO51 9DW

Email: Liam.riley@anchorpointconsulting.org

For any questions about personal information or this policy, please contact us using the email address above.

3. Information We Collect

Depending on how you interact with us, we may collect:

Contact information: Your name, email address, telephone number, job title and organisation.

Enquiry information: Details about your business, project requirements, services requested and correspondence with us.

Client information: Information necessary to prepare proposals, deliver projects, manage agreements and maintain working relationships.

Billing information: Invoice details, transaction references, amounts, payment status and relevant accounting records.

Project materials: Documents, photographs, written content, creative assets and other materials voluntarily supplied during an engagement. These materials may sometimes contain personal information.

Website information: Technical information such as browser type, approximate location derived from technical data, pages visited and cookie preferences, where collected through our website or its service providers.

We ask that clients only provide personal information reasonably necessary for their enquiry or project.

4. How We Use Personal Information

We process personal information for the following purposes:

• Responding to enquiries and arranging consultations

• Preparing proposals, quotations and project agreements

• Providing agreed consulting, branding, design and marketing services

• Communicating about active and completed projects

• Issuing invoices, processing payments and maintaining financial records

• Managing legitimate business relationships

• Operating, maintaining and protecting our website and business systems

• Meeting legal, regulatory and accounting obligations

• Sending marketing communications where permitted by applicable law

We do not sell personal information to third parties.

5. Our Lawful Bases for Processing

Under applicable UK data protection law, we rely on lawful bases appropriate to the purpose of processing.

Contract: Where information is necessary to enter into or perform a contract with an individual, including responding to requests made before entering that contract.

Legitimate interests: Where necessary to manage business enquiries, maintain professional client relationships, operate our business, prevent misuse or protect our systems, provided those interests are not overridden by individuals' rights and interests.

Legal obligations: Where information must be retained or processed to comply with applicable tax, accounting, regulatory or other legal requirements.

Consent: Where consent is required, including for certain marketing communications or non-essential website technologies.

Where we rely on consent, it may be withdrawn at any time. Withdrawal does not affect processing already carried out lawfully.

6. Website Forms and Correspondence

When you contact us through our website or by email, we use the information supplied to respond to your enquiry, discuss potential services and manage any resulting business relationship.

Submitting an enquiry does not automatically enrol you in a marketing mailing list.

We ask that sensitive personal information, payment-card details and confidential records are not submitted through ordinary website enquiry forms.

Where more sensitive project information is required, we may agree on a more appropriate method of transfer.

7. Payments and Financial Information

Where clients make card payments, payment processing is carried out through an external payment service provider.

Card information should be entered only through the secure payment interface supplied by the relevant provider.

We do not ask clients to send full card numbers, card security codes or other sensitive payment credentials by email or through our general enquiry form.

We may receive payment confirmations, transaction references, limited payment-method details and billing information required to manage invoices and transactions.

The payment provider handles card information according to its own security arrangements, terms and privacy policy.

Where card payments are unavailable, clients may be offered an alternative payment method, such as bank transfer.

8. Sharing Information with Service Providers

We may use trusted external service providers where necessary to operate our business and deliver services.

These may include website hosting and form services, email and communications platforms, file storage and collaboration services, payment processors, accounting providers and specialist project suppliers.

Our website uses Squarespace as its website platform.

We share only information reasonably necessary for the relevant purpose and seek to use appropriate contractual, organisational and technical safeguards.

We may also disclose information where required by law or necessary to establish, exercise or defend legal rights.

Where we process personal information solely on a client's behalf as part of a project, any required data-processing arrangements will be addressed separately.

9. International Data Transfers

Because we may work with clients and service providers in different countries, personal information may be accessed or processed outside the United Kingdom.

Where UK data protection law applies to an international transfer, we will use an appropriate lawful transfer mechanism and safeguards where required.

These may include applicable UK adequacy regulations or appropriate contractual safeguards.

10. Data Retention

We aim to retain personal information only for as long as reasonably necessary for the purpose for which it was collected.

Our proposed retention approach is:

• Enquiries that do not become projects: Ordinarily up to 12 months after the last meaningful communication, unless there is a legitimate reason to retain them longer.

• Client agreements and project records: Ordinarily up to six years after project completion, where necessary for business records, contractual matters or possible disputes.

• Financial and accounting information: For the period required under applicable tax, company and accounting law.

• Marketing information: Until consent is withdrawn, an objection is received, or the information is no longer required for the relevant lawful purpose.

Technical records, backups and website information may be retained for different periods depending on operational needs and service-provider arrangements.

Information may be retained longer where necessary for legal obligations, ongoing disputes or the establishment, exercise or defence of legal claims.

At the end of the applicable period, information will be deleted, anonymised or otherwise securely disposed of as appropriate.

11. Security

We take reasonable technical and organisational steps to protect personal information against unauthorised access, loss, misuse, alteration or disclosure.

These include using access-controlled business systems and reputable providers, and limiting access to information according to business needs.

No online transmission or electronic storage system can be guaranteed to be completely secure.

If you believe information you supplied to us may have been compromised, please contact us promptly.

12. Cookies and Website Technologies

Our website may use cookies and similar technologies necessary for operation, security, user preferences and website performance.

Where optional analytics, marketing or other non-essential technologies are used, we will provide appropriate information and obtain consent where required by law.

Visitors can manage relevant choices through any available cookie controls and their browser settings.

More information about specific cookies, their providers and durations should be made available through our website's cookie settings or notice.

13. Your Data Protection Rights

Depending on the circumstances and applicable law, you may have the right to:

• Request access to your personal information

• Request correction of inaccurate information

• Request deletion of information

• Request restriction of certain processing

• Object to processing, including direct marketing

• Request portability of certain information

• Withdraw consent where processing is based on consent

Some rights are subject to legal conditions and exceptions.

To exercise a right, contact Liam.riley@anchorpointconsulting.org.

We will respond within the time required by applicable law.

14. Complaints

If you have concerns about how we handle your personal information, please contact us first so we can investigate and respond.

You also have the right to complain to the UK's Information Commissioner's Office (ICO).

Website: www.ico.org.uk

15. External Websites

Our website may contain links to services and websites operated by third parties.

We are not responsible for their independent privacy practices. We encourage visitors to review the relevant privacy notices before providing personal information.

16. Changes to This Policy

We may update this Privacy Policy to reflect changes in our business operations, technology or legal requirements.

Any updated version will be published on our website with a revised date.

17. Contact Us

For questions about this policy or your personal information:

Anchorpoint Consulting Ltd

Email: Liam.riley@anchorpointconsulting.org
Website: www.anchorpointconsulting.org

Registered office:
6 All Saints Close
Boroughbridge, York
England, YO51 9DW